Youth App - Design Sprint

[Under construction] Designed and tested an Youth Mode MVP that drove a multi-million dollar business case

Role

Product Designer

Industry

Financial Services

Duration

3 weeks

a cellphone leaning against a wall
a cellphone leaning against a wall

Outdated processes were costing business customers 5-7 minutes per transaction.


Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua

  • Lorem ipsum dolor sit amet, consectetur adipiscing elit

  • Lorem ipsum dolor sit amet, consectetur adipiscing elit

  • Lorem ipsum dolor sit amet, consectetur adipiscing elit


a cellphone leaning against a wall

We could reduce transaction time from 7 minutes to under 30 seconds.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua

  • Lorem ipsum dolor sit amet, consectetur adipiscing elit

  • Lorem ipsum dolor sit amet, consectetur adipiscing elit

  • Lorem ipsum dolor sit amet, consectetur adipiscing elit


a cell phone on a bench
a cell phone on a bench

Stakeholders wanted a lift & shift = inheriting legacy problems

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua

  • Lorem ipsum dolor sit amet, consectetur adipiscing elit

  • Lorem ipsum dolor sit amet, consectetur adipiscing elit

  • Lorem ipsum dolor sit amet, consectetur adipiscing elit

Other projects

a cell phone on a bench

Helping customers' cancel direct debits

Empowering Australians to escape $1.2k pa worth of unused subscriptions, e.g. gym

a cellphone leaning against a wall

Changing ATM and daily spend limits. Instantly

Reduced task effort from 5-7 mins to 30s, achieving 500% usage uplift

Andrew Looi

Projects

About me

I acknowledge the Gadigal people of the Eora Nation as the Traditional Custodians of the Country.


I recognise their continued connection to the land and waters of this beautiful place, and acknowledge that they never ceded sovereignty. I pay my respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

Andrew Looi

Projects

About me

I acknowledge the Gadigal people of the Eora Nation as the Traditional Custodians of the Country.


I recognise their continued connection to the land and waters of this beautiful place, and acknowledge that they never ceded sovereignty. I pay my respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

Andrew Looi

Projects

About me

I acknowledge the Gadigal people of the Eora Nation as the Traditional Custodians of the Country.


I recognise their continued connection to the land and waters of this beautiful place, and acknowledge that they never ceded sovereignty. I pay my respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.